Privacy Policy

Effective Date: 1st December, 2025

Styleoapp ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our mobile application and related services.

Introduction

By using Styleoapp, you agree to the collection and use of information in accordance with this Privacy Policy. We are committed to ensuring your privacy and protecting your personal data.

Information We Collect

When you use Styleo, we may collect the following types of information:

  • Personal Information: such as name, email, phone number, and authentication details.
  • Usage Data: including device type, operating system, app activity, and log information.
  • Media Uploads: photos, videos, or images you upload to your profile or bookings.
  • Communications: messages or inquiries made through our in-app chat.
  • Payment Information: if you make purchases, payments may be processed by third-party providers (e.g., Google Play, Apple App Store, Paystack, or Stripe). We do not store payment card details on our servers.

How We Use Your Information

We use the collected information to:

  • Provide and improve our services.
  • Authenticate and secure user accounts.
  • Facilitate bookings, payments, and vendor interactions.
  • Respond to inquiries and provide customer support.
  • Send important notifications, updates, and promotional offers (if opted-in).
  • Comply with legal and regulatory requirements.

Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

  • Vendors and Service Providers (e.g., Clerk for authentication, Resend for emails, Cloudflare/Hetzner for hosting).
  • Payment Processors (e.g., Google, Apple, Paystack, Stripe) to complete transactions.
  • Legal Authorities when required to comply with applicable laws or protect rights and safety.

Data Storage & Security

  • Your data is securely stored using industry-standard measures.
  • Media and files are stored in secure cloud storage.
  • While we implement safeguards, no method of transmission or storage is 100% secure.

Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information.
  • Opt out of receiving promotional communications.
  • Request a copy of your stored data.

To exercise these rights, contact us at: support@styleoapp.com.

Children's Privacy

Styleoapp is not intended for children under 18. We do not knowingly collect personal data from children.

Third-Party Services

Styleoapp integrates with third-party services (such as Clerk, Chatwoot, payment processors). Their privacy practices are governed by their own policies, and we encourage you to review them.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected with a revised "Effective Date."

Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@styleoapp.com.